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Terms of Service


1. In general

Discover The Bluedot Ltd, with registered offices at 20 Dale Street, Manchester, M1 1EZ, and company number 10015649 (hereinafter “bluedot”), is the organizer of bluedot Festival (hereinafter “Festival”).

Every visitor of the Festival is issued with a wristband, giving access to the Festival site. This will be issued to you at the entrance to the Festival. The wristband can only be used at the Festival for which it is issued and not future Festivals.

Each wristband is equipped with an “RFID-chip”. With this chip and the corresponding RFID-technology, bluedot can offer Festival visitors various additional services, whether or not together or in conjunction with third parties (hereinafter “RFID-services”), which will include:

- Cashless payment service (see further under 4.2.1.)
- Information services (see further under 4.2.2.)

To get access to some of these RFID-services, including online funds top-up and a log of RFID purchases, the visitor needs to create a bluedot connect personal account on our Website and to register his or her ticket through bluedot’s “bluedot connect ticket registration service”, although a visitor will be able to use the cashless payment service using the wristband without creating a bluedot connect personal account and registering with this service.

The present Terms of Service govern the use of the website www.discoverthebluedot.com and all of its sub-sites and sub-sites of bluedot partners appearing at this website and branded under the bluedot name or trade mark (referred to throughout as “Website”), including “online ticket registration service”. The RFID-services themselves, may be subject to separate specific terms and conditions as determined by bluedot and / or third parties.

The term “Service” used hereinafter refers to the use of the Website and the information services available on the Website or delivered by us as a result of registering a bluedot connect personal account (including the “online ticket registration service”).

By using the Service, you acknowledge that you have read and accepted the present Terms of Service.

When you use the Website and register a bluedot connect personal account, bluedot will collect and process your personal data in accordance with the bluedot Privacy Policy.

2. Content and the Service

The aim of the Service is politically and religiously neutral, and bluedot tries to avoid any discrimination in its broadest sense.

Information added to the Service by bluedot is the result of profound research and analysis. Nonetheless, whilst bluedot will use its reasonable endeavours to ensure that all material found on this Website is accurate and up to date, it cannot guarantee this to users of this Website. Accordingly, none of bluedot, or any of its partners or contributors, represent that the information contained on this Website is accurate, complete or verified or shall accept any liability or obligation (whether at law or otherwise) for the accuracy or completeness of the information contained in this Website or for any loss or damage suffered by any person, company or other organisation from any reliance placed upon the information found on this Website..

The Service may contain or refer to hyperlinks to other websites or webpages of third parties. bluedot has no control over the content or other characteristics of those websites or webpages, and bluedot cannot be held responsible for the content or characteristics of those websites or webpages. Even if bluedot adds a hyperlink to another website or webpage, this does not mean that bluedot agrees with the content of that site or page.

You understand and accept that bluedot may use third party services and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.

The Service is provided on an “as is” and “as available” basis. bluedot does not represent or guarantee that the Service will be uninterrupted or without error.

3. Use of the Service

Only people aged 16 years or older are allowed to use the Service without supervision.

People aged less than 16 years old who want to use the Service, need to be supervised at all times by at least one of their parents. bluedot shall not be responsible or liable if people aged less than 16 years old use the Service without parental control.

Whilst we will use our reasonable endeavours to ensure that the Service is carried out, use of the Service is at your own risk.

As a user of the Service, you understand and agree that:

- You are not allowed to copy, duplicate, reproduce, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service;
- You are not allowed to use data mining, robots, screen scraping, or similar data gathering and extraction tools on the Service. You may not frame or utilize framing techniques to any part of the Service;
- You are not allowed to upload or transmit any worms, viruses or any code of a destructive nature;
- You are not allowed to modify, adapt or hack the Service or modify any third party website to falsely imply that it is associated with the Service;
- You are not allowed to try to or effectively collect and/or use usernames, passwords, E-mail addresses or other personal data of other users of the Service for any purpose;
- You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws.

bluedot reserves the right to modify or discontinue, temporarily or permanently, the Service or any part thereof with or without notice at any time.

4. Account creation, ticket registration and activation of RFID-services

To be able to use certain RFID-services (for example, online funds top-ups to your RFID wristband either during or before the Festival), you must register your Festival ticket barcode through the “bluedot connect ticket registration service”. This account is then linked to the RFID wristband issued at entry using the barcode of the ticket presented for entry.

4.1. Where can you register?

- You can register your Festival ticket using the “bluedot connect ticket registration service” prior to or during the Festival, online, via the Website at https://www.discoverthebluedot.com/connect or the bluedot app;

4.1.1. First step - creating an account:

You first need to create a user bluedot connect personal account through the link on our Website (hereinafter “Account”).

Only natural persons (i.e. individual human being) are allowed to create an Account. Accounts registered by “bots” or other automated methods are not permitted.

You must provide a valid e-mail address and a unique password in order to be able to sign up. The unique password needs to consist of minimal 8 characters.

Subsequently, a message with a confirmation link will be sent to the provided e-mail address. You need to click that confirmation link, after which the Account will automatically be activated.

Once activated, you can log in to your Account at any given moment in the future, using the provided e-mail address and password.

An Account may only be used by one single person. An Account shared by multiple people is not permitted. One person may not maintain more than one Account.

You are solely responsible for all activity under your Account.

You are solely responsible for maintaining the security of your Account (including e-mail and password for login). You will promptly inform bluedot of any established unauthorized use of your Account or any other security problem. You will log out of your Account at the end of every session. bluedot cannot and will not be liable for any loss or damage as a result of your failure to comply with the aforementioned security obligations.

4.1.2. Second step – actual ticket registration:

To register your ticket, you need to provide certain personal data, at least your first name, last name, and email address.

In order to finalize the ticket registration, you only need to add your unique ticket number or UID and click on the “add ticket” button.

The personal data you provide will be linked to your Festival ticket and, when you present your ticket at the festival gates, wristband.

Your personal data will be used and processed in accordance with bluedot’s Privacy Policy which can be found at https://www.discoverthebluedot.com/privacy .

4.2. Activation of RFID-services

Once you successfully registered your ticket, you get access to your personal “My account” page, where you can activate one or more of the aforementioned RFID-services.

4.2.1. Cashless payment service

The Festival will be a cashless event, that is, you will not be able to pay for goods or services directly in cash at the point of sale. However, you will be able to use cash, debit and credit cards at the Festival to top up your wristband at the on-site top-up points. You do not need to have registered for a bluedot connect personal account to use the on-site top-up points. Further details of how you use your wristband to pay for goods and services at the Festival, and how (and the terms on which) you can get a refund during a refund period, are set out at www.discoverthebluedot.com/connect.

bluedot offers Festival visitors the ability to pay for the purchase of all goods and services within the Festival site (including but not limited to the purchase of food and drinks) with the RFID-chip in their wristband. The only exceptions to this are cash car parking payments made prior to entry to the main festival site.

On-site top-up payments by cash or card are accepted in increments of £5. All top-up points accept card payments, only certain main top-up points also accept cash.

Online top-ups through the bluedot connect personal account are made through selecting one or more “credit-packs” to top up your account and making a card payment through the online payments service in order to “pay” for the credit-packs you selected.

If you have linked your ticket to your registered bluedot account, when arriving at the Festival, your “consumable” ( = total amount of “top ups” that can be spent) will automatically be linked to your wristband and you’ll be able to pay with it at the goods and service providers accepting the cashless payment service.

Where “credit packs” offer a “free credit” incentive, this “free credit” is not in any circumstances refundable.

4.2.2. Information services

Mission log

The Festival will feature various bluedot connect “check-in” points around the site at the entrance to venues and exhibitor stalls.

You will be able to tap your wristband at the check-in points to build your “mission log” of performances, exhibitors, artworks and talks visited throughout the Festival, however you will not be required to “check-in” to access any of these.

After the Festival you will be able to access your “mission log” by entering your wristband number on our Website, which will provide your mission log of visited performances, exhibitors, artworks and talks, and providing further information and links about certain content.

There is no requirement to register for a bluedot connect personal account to access the mission log.

Account history

If you register for a bluedot connect personal account you will be able to view a transaction history of payments made against your RFID wristband by clicking the “account history” option.

5. Copyright and other intellectual property rights

All texts, drawings, photographs, films, images, data, databases, software, names, trademarks, logo’s and other elements of the Service are protected by intellectual property rights and belong to bluedot or third parties.

All databases of the Website are subject to the legal protection of databases, both on their structure as on their content.

bluedot, its logo’s, graphics, button icons, scripts, and service names are trademarks or trade dress. They may not be used in connection with any product or service that is not bluedot’s, in any manner that is likely to cause confusion, or in any manner that disparages or discredits bluedot. All other trademarks not owned by bluedot that appear or might appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by bluedot.

It is strictly prohibited to save, reproduce, modify, publish, distribute, transmit or sell information and content provided on or through the Website.

6. Limitation of liability

You understand and agree that bluedot shall not be liable for any direct, indirect, incidental, special, consequential or exemplary loss or damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if bluedot has been advised of the possibility of such damages) resulting from the following events, acts or omissions (howsoever arising and whether in breach of these Terms of Service or otherwise) :

- Malfunctions, interruptions or errors in the electronic delivery of services or information through the Website;
- Viruses that may, despite the precautions taken, occur on the Website;
- An error and/or negligence committed by employees of bluedot;
- Fraudulent falsification of data by third parties, due to unauthorized intrusion into the Website;
- Statements or conduct of any third party on the Website;
- The inability to use the Service or any part of the Service;
- Unauthorized access to or alteration of your transmissions or data.

Nothing in these Terms of Service will exclude or limit the liability of any party for (i) personal injury or death caused by negligence (ii) fraud.

For the delivery of the RFID-chips and corresponding technology (including technical support), bluedot engaged PLAYPASS NV, with registered offices at 2000 Antwerp (Belgium). PLAYPASS NV only operates as a technical service provider, in name and for the account of bluedot who remains fully responsible for the Service, subject to the terms of these Terms of Service. PLAYPASS NV. is not a party to the contract between you and bluedot arising from the acceptance of the present Terms of Service.

7. Miscellaneous

bluedot may, at its sole discretion, modify and revise the present Terms of Service at any time. The modified or revised Terms of Service become applicable at the moment they are published on the Website.

The failure of bluedot to exercise or enforce any right or provision of the present Terms of Service shall not constitute a waiver of such right or provision.

bluedot may assign, sub-licence or otherwise transfer its rights and obligations under or arising from the present Terms of Service to third parties.

In case one or more aspects of the present Terms of Service, in whole or in part, are or seem to be unenforceable, this does not affect the validity and enforceability of the remaining provisions.

In case of a conflict between the present Terms of Service and any compulsory clause of the laws of your country of origin, you will refrain from any action which is contrary to the compulsory clauses in question. You will safeguard bluedot from any liability on this matter.

8. Applicable law and competent court

The present Terms of Service are governed by the laws of England and Wales.

Parties agree that, in case of any dispute related to the Service (including but not limited to the present Terms of Service), only the courts of England and Wales are competent.



  • 2019 From the Fields
  • 2019 Mcr University
  • 2019 Bruntwood
  • 2019 United Utilities
  • 2019 Guardian
  • 2019 BBC Sounds
  • 2019 mixmag
  • BBC Sky At Night
  • 2019 BBC focus
  • 2019 Practical Action


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